Privacy Policy

The St Albans Sports Club is committed to providing quality services to you, and this policy outlines our ongoing obligations regarding how we manage your personal information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your personal information.

A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at https://www.oaic.gov.au.

What Is Personal Information and Why Do We Collect It?

Personal information is information or an opinion that identifies an individual. The types of personal information we may collect include:

- Full name
- Date of birth
- Residential and postal address
- Email address and phone number
- Identification documents (e.g. driver’s licence, passport)
- Bank account details and financial statements
- Membership details
- Gaming activity and winnings

We collect this information in various ways, including through membership applications, promotion entries, online and in-person interactions, email or phone communications, and via third-party services. We may also collect personal information from publicly available sources or third-party providers.

This information is collected for the primary purpose of providing our services to you, ensuring compliance with relevant legislation, fulfilling membership obligations, and for marketing purposes. It may also be used for secondary purposes related to the primary purpose, where you would reasonably expect such use or disclosure. You can unsubscribe from our marketing communications at any time by contacting us in writing.

How Personal Information Is Stored, Retained, and Accessed

Your personal information is stored in both physical and electronic formats. We take reasonable security measures to protect it from misuse, loss, unauthorised access, modification, or disclosure.

- Storage: Information is stored securely on-site in locked cabinets, and digitally in password-protected databases and encrypted cloud systems.
- Retention: Personal information is retained for as long as required to fulfil the purpose for which it was collected, or as required by law (e.g. a minimum of seven years for certain records).
- Access: Only authorised staff members who require access to this information to perform their duties (e.g. management, compliance, finance, and licensing personnel) are permitted access.

Sensitive Information

Sensitive information, as defined by the Privacy Act, includes details such as racial or ethnic origin, political opinions, religious beliefs, union membership, criminal records, or health information. This type of information is collected only when necessary and is handled with additional safeguards.

Sensitive information will only be used or disclosed:
- For the primary purpose for which it was obtained;
- For a secondary purpose directly related to the primary purpose;
- With your consent; or
- Where required or authorised by law.

Disclosure of Personal Information

Your personal information may be disclosed in the following circumstances:

- With regulators, where required under law or compliance obligations, such as:
  - Victorian Gambling and Casino Control Commission (VGCCC)
  - Australian Transaction Reports and Analysis Centre (AUSTRAC)

- With third-party service providers who assist us in conducting our business, such as:
  - Financial reconciliation service providers
  - ID verification and scanning services
  - IT service providers and cloud data storage platforms

All third-party providers are required to comply with privacy laws and maintain confidentiality and security of your information.

Third-Party Platforms and Applications

The following third-party platforms and technologies may be used in the management and verification of your personal information:

- Document verification and ID scanning:
  - Secure digital ID scanning systems used on premises
  - Verification platforms to authenticate identification documents

- Open-source searches and compliance checks:
  - Google searches
  - ABN Lookup and ASIC company register
  - Other publicly available data sources

Access to Your Personal Information

You may access the personal information we hold about you and request that it be updated or corrected, subject to certain exceptions. If you wish to access or amend your personal information, please contact us in writing.

We do not charge a fee for access requests, but we may charge a reasonable administration fee for providing a copy of your records. To protect your privacy, we may require identification before releasing the information.

Maintaining the Accuracy of Your Information

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. If you believe any information we hold about you is incorrect or outdated, please notify us as soon as possible so we can correct our records.

Policy Updates

This Privacy Policy may be updated from time to time. The most current version will always be available on our website.

Complaints and Enquiries

If you have any questions or concerns about this Privacy Policy, or if you wish to make a complaint, please contact us:

St Albans Sports Club
96a Gillespie Road
Kings Park, VIC 3021
📧 stalbansadmin@stalbanssportsclub.com.au
📞 (03) 9367 5956